What types of abayas do you offer?

Ayzal Libas specializes in a diverse collection of elegant abayas, including styles such as the Midnight Moss and Black Diamond. Each piece is designed to blend traditional aesthetics with modern sophistication, ensuring a unique and stylish experience for our customers.

What materials are used in your abayas?

Our abayas are crafted from premium, lightweight fabrics that prioritize comfort and breathability. This selection of materials ensures that each garment not only looks elegant but also feels comfortable to wear throughout the day.

Can I customize the fit of my abaya?

Yes, we offer customizable fits for our abayas. This allows you to select a fit that best suits your body type and personal style, ensuring a truly unique garment tailored to your preferences.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original condition with tags attached. You can initiate a return by contacting us at ayzallibas@gmail.com.

How long does it take to process a refund?

Once we receive and inspect your returned item, we will notify you of the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Do you accept exchanges?

We do not facilitate direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.

Are there any items that cannot be returned?

Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please contact us.

What should I do if my item is damaged or incorrect?

If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Do you ship internationally?

Yes, we offer international shipping. Please check our shipping policy for more details on shipping rates and delivery times to your location.